We at Chip Eng Seng Group of Companies (“CES Group”) respect the privacy and confidentiality of personal data in our possession or under our control; the personal data of our clients, partners, consultants, contractors, service providers, outsourced third-parties and others who have business dealings with us.
We have implemented policies and practices to safeguard the collection, use, disclosure, storage and other processing of personal data provided to us.
This policy applies to Chip Eng Seng Corporation Ltd and its wholly owned Singapore subsidiary Companies (“CES Group”) in the businesses of construction, precast technology, property development and investment, hospitality and education.
We collect your personal data in the following ways:
The types of personal data we collect about you may include:
We use the personal data we have collected about you for one or more of the following purposes:
We disclose some of the personal data we have collected about you to the following parties or organizations outside CES Group:
Obtaining Consent
To the fullest extent required by the PDPA, before we collect, use or disclose your personal data, we will notify you of the purpose why we are doing so. We next obtain written confirmation from you on your expressed consent. As far as possible, we will not collect more personal data than necessary for the stated purpose.
Under certain circumstances, we may assume deemed consent from you when you voluntarily provide your personal data for the stated purpose, e.g. when you enter into a Sales & Purchase Agreement in purchasing a property from us.
Third-Party Consent
If you perform a transaction with us on behalf of another individual, you must first obtain consent from that individual in order for us to collect, use or disclose his/her personal data.
Withdrawal of Consent
If you wish to withdraw consent, you should give us reasonable advance notice. You have to be aware, though, of the likely consequences of your withdrawal of consent, e.g. without your personal contact information we may not be able to inform you of future services offered by CES Group.
Your request for withdrawal of consent can take the form of an email or letter to us, or through the “UNSUB” feature in an online service.
You may write in to us, based on reasonable grounds, to find out how we have been using or disclosing your personal data. We are obligated under the PDPA to allow you access to your personal data of the past one year, and to make any correction if there is any error or omission. Before we accede to your request, we may need to verify your identity by checking your NRIC or other legal identification document.
We will endeavour to fulfil your request within 30 days, with an estimate of the fee for processing the request, if applicable. If we are not able to do so within 30 days, we will notify you of the additional time required.
We will take reasonable precautions and verification checks to ensure that the personal data we have collected from you is reasonably accurate, complete and up-to-date. From time to time, we may do a verification exercise with you to update us on any changes to your personal data.
We will take the necessary security arrangements to protect your personal data that is in our possession to prevent unauthorised access, use, disclosure, or similar risks. We will take reasonable and appropriate measures to maintain the confidentiality and integrity of your personal data, and will only share your data with authorised persons on a ‘need to know’ basis.
External data intermediaries who process and maintain your personal data on our behalf will be bound by contractual information security arrangements we have with them.
We will not retain any of your personal data under our charge when it is no longer necessary for any business or legal purposes. Based on our Document Retention Policy, we will ensure that your personal data that are no longer needed by us will be destroyed or disposed of in a secure manner.
If there is a need for us to transfer your personal data to another country, we will ensure that the standard of data protection in the recipient country is comparable to that of Singapore’s PDPA. If this is not so, we will enter into a contractual agreement with the receiving party to accord similar levels of data protection as that in Singapore.
If you have any query or feedback regarding this Policy, or any complaint you have relating to how we manage your personal data, you may contact our Group Data Protection Officer at dpo@chipengseng.com.sg Any query or complaint should include, at least, the following details:
We treat such queries and complaints seriously and will deal with them confidentially and within reasonable time.
Note that if you give us the permission to do so via your mobile device, we may use and store information about your location. We use this information to provide features of our Service in order to improve and customize our Service. You can enable or disable location services when you use our Service at any time, through your mobile device settings.
Where we track user activity, we will document this in our Data Inventory, and disclose such activity in our Privacy Notice.
We use “cookies” to collect information about your activity on our web site. Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. You can instruct your browser to refuse all cookies or to indicate them when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our web site.
Where we use remarketing services to advertise on third party web sites to you after you have visited our website, we, and our third party vendors, use cookies to inform, optimize and serve ads based on your past visits to our website.
The following is used for remarketing services for purposes of advertising:
You can opt out of these re-marketing services by visiting the web site of the relevant third party vendor(s).
If required to do so by law, we will disclose personal data about you to the relevant authorities or to law enforcement agencies.
Our website may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party’s website. It is important that you review the Privacy Policy of every site you visit. We have no control over, and are unable to assume any responsibility for, the content, privacy policies or practices of any third party sites or services.
We may update our Data Protection Policy from time to time. We will notify you of any changes by posting the policy on this page. Please revisit this page periodically for any changes. Changes to this Policy are effective when they are posted on this page.
If you have any questions, feedback or compliant regarding this Policy, you may contact our Group Data Protection Officer at dpo@chipengseng.com.sg Any query or complaint should include, at least, the following details: